Outlook synchronizing inbox Restart the system and check the status of the issue. You can build a new Outlook profile and check. microsoft. Consistent automated sync ensures your Outlook inbox, calendar, and other data stays up to date on desktop, web, and mobile for seamless productivity wherever you access Outlook. Office. Jan 6, 2019 · In the folder "C:\Users\tapes\AppData\Local\Packages\Microsoft. Fix 3 – Build a new Outlook profile. Disable it by going to the Send/Receive tab at the top of your Outlook email and select Work Offline (if it’s on). Jan 28, 2024 · To manually update your Outlook inbox: Open the Outlook So, here, provided you have a connection to the internet, Outlook will sync all your folders and messages. With the proper triage and troubleshooting, you can get Outlook synchronization working properly again across all linked devices. Mar 18, 2025 · If the issue is resolved, exclude Outlook processes, Outlook data files, and folder locations from your antivirus program. It seems to never get over. When I click on the inbox the synchronizing box appears and the email is shown in the Inbox. The folders will sync when you open them. ost file of nearly 2GB. Dec 21, 2023 · Outlook can automatically check for new messages on a set interval. Step 6 – Click “OK” to save the changes. When trying to close it off, it keeps runing on the background, which prevents restarting of the PC. Please go to File > Account Settings > Account Settings, double click the problematic account, if the checkbox of "Use Exchange Cached Mode" is selected, which means you are currently using cached mode, please clear the checkbox to switch to online mode, click Next, then reopen Outlook for the change to take effect and see if your inbox folder can update properly:. com Jul 9, 2023 · Check the Sync Settings: Go to the Send/Receive tab in the Outlook ribbon. Apr 7, 2025 · When you add an IMAP, Exchange, or Microsoft 365 account with Microsoft Outlook, it creates an OST file (local cache) on the local storage to store the mailbox items, such as emails, attachments, contacts, notes, etc. Windows Aug 10, 2024 · You can try running this tool to see if that gets Outlook to update your inbox on Windows. But if emails continue not to Nov 22, 2021 · Hi @Benard Mwanza ， . Method 2: – Disable Outlook Folder Synchronization Feature Microsoft Outlook also empowers users to disable Outlook automatic folder synchronization feature. In our experience, configuring Gmail in Classic outlook is prone to synchronization delays and we have received a lot of feedback from users with various issues. Desktop_8wekyb3d8bbwe\LocalCache\Local\Microsoft\Outlook_AppX" I can see that it has created . Incorrect settings may prevent Outlook 365 from synchronizing the Inbox and Outbox folders. Dec 18, 2023 · If you want to keep folders in Outlook but not have Outlook check them every time, go to Send/Receive settings (Ctrl+Alt+S) , click Edit then change the IMAP account settings to only sync the inbox - not subscribed folders. Check Outlook Email Account Settings. Now the challenge is that whenever I launch Outlook, it keeps showing me "Synchronizing Inbox". Check to see if you may have accidentally enabled Offline Mode in Outlook. The "synchronizing" status bar doesn't go away. Jun 23, 2023 · Emails can’t sync when you’re offline. Click "Close" to save any changes. But then, it displays "Synchronizing Inbox". Syncing your Outlook email accounts across devices is a simple process that can save you a lot of time and hassle. for example, it seems to get stuck "synchronizing trash. " Ensure that the "Inbox" folder is selected for synchronization. No features are available any further, there are no new message for instance. When Outlook is connected to the server/internet, it synchronizes the OST file with the Apr 14, 2017 · When I start Outlook the send/receive function doesn't seem to complete, although it does download my emails. To run the Office repair tool on Windows: Step 1: Press the Windows key + R to open the Run dialog box. To do so, follow these I have been testing various settings and no matter what I do new emails do not populate an email's inbox until I select the email's inbox. Step by step guide mentioned below: -Open Microsoft Outlook and allow to load complete files once. " Or if I send an email, it gets stuck "synchronizing sent" items. Step 1 – Open the Outlook. Click on "Send/Receive Groups" and select "Define Send/Receive Groups. When I click details in send/receive it says 6 minutes remaining but it's been stuck there for 2 hours. 4. If you only use Outlook to read mail and don't use rules on the server to file mail, you don't need to check unread count for all folders. Clear the Offline Outlook May 14, 2023 · More Action. When you set this interval too short, a new auto check will take place before the previous one can finish and thus the send/receive tasks can accumulate so that Outlook is basically stuck in an endless synchronization process. Jan 27, 2024 · For the general sync issues on classic Outlook that is installed with Office: One option I recommend is changing the sync settings, so Outlook only checks the inbox. See full list on learn. When I start Outlook the "Connected" box appears. Open the “File” settings. You should also check your email credentials and account settings. Mar 7, 2020 · However, you will still get a short synchronizing message. May 15, 2023 · Step 5 – Set the “Root folder path” as the “INBOX“. Verify that it is not excluded or set to sync at a different interval. When you open a folder Outlook will sync it automatically -so this change only affects message count on the folder. Mar 4, 2024 · As soon as I open Outlook for Windows, messages are downloaded as usual. Then when I delete an email. Do I need to worry about this? Oct 10, 2024 · I realize that you are experiencing the problem of “Synchronizing Inbox” being displayed at the bottom of the Outlook window. Close the Outlook page. Jun 26, 2023 · At the bottom there's a bar that says 'synchronizing inbox' - I've tried the IMAP settings to unsubscribe from the folders and also tried unchecking the microsoft cloud setting but still nothing. 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