Dell touchpad not working reddit Just got a second hand XPS 13 (9300, from 2020) everything is working great except windows precision touchpad. Occasionally my touchpad suddenly stopped working properly. I have a dell xps 13 9370 and the cursor just jumps around erratically and is lagging alot when using the touchpad. 2. If you close the lip so it sleeps, then come back and wake up, touchpad stops working. Since then the touchpad buttons have ceased to work. I had heard about the touchpad problem but thought that this would be solved by now with the new models. Now, my microsoft precision touchpad seems to work fine (and finally shows up in the settings>devices>mouse/ touchpad section). I have a dell laptop that I bought a few months ago and recently my touchpad barely works. 1 for the trackpad, 1 for the hinge and 1 for the board dying and none of the ports working. Mouse works fine. For PC questions/assistance. I tried googling and it said there might be an option under the mouse settings to turn touchpad on but I can’t find any settings having to do with a touchpad at all. So I have 7480. When asking a question or stating a problem, please add as much detail as possible. Is there any stable driver for the touchpad? OP, are you still having these issues now that Windows 11 is about a year into release? It happens intermittently. The bottom left side of the touchpad is unable to be pressed in, and then my cursor just starts highlighting everything and dragging random things on the Feb 25, 2025 · When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked (in Windows 10, it is called refreshing the operating system). I have Lenovo IdeaPad slim 3 It's currently set on dual boot windows 10 and ubuntu 20. But after I logged out and logged in, everything works perfectly again. Please help I have been working on this for 6 hours but no luck and I'm going crazy I prepared a USB with Catalina and OpenCore for my Dell Latitude 5490. 5 - 2 years ago. It basically means unplugg and plug back in. I looked online for answers, some suggesting I had to update a driver, but I don't know what the touchpad would be listed as, and every driver I suspected could be it was already up to date. Hi there, I have gotten some wired touchpad things going on on my XPS 13 9360. I removed the battery to see what's going on and it looks like the clip is slightly more raised and when I push it down the touchpad clicks a lot better. I have a mouse so I continued setting it up, thinking some update could possibly fix it. It works, fails, or lags in a random pattern. It stops working randomly until I reboot the laptop. Once in a blue moon, the keyboard light stays on after the Dell logo appears which means my mouse and keyboard will actually work. I bought a new touchpad but the same problem. I went to mouse settings (pressed on additional settings) and the touchpad option still didn't show. The touchpad on my Dell laptop randomly stopped working around 1. Windows 8/10 need apply. It seems that there's finally a fix for the stutter touchpad issues that have been plaguing the recent XPS 15s. Scrolling with the arrow keys still works, though. Last night the touchpad and keyboard lights were working. The only way I can use a mouse is by having one plugged in. double finger tap for context menu, touchpad stops working when i press any key. I tried restarting bspwm, the X server, and even rebooting, but it didn't work. Yeah it could be that, could be a few other things too. com A subreddit for discussing converting AMD® Stoney Ridge™ Chromebooks to general-purpose Ultrabooks running Windows and/or Linux. If anyone knows the solution to this problem then please help. Including an Alienware update. The seller told me that starting from intel 12th gen, it is normal until driver installation. You can still tap to click and multitouch Dec 23, 2024 · Hello everyone, I got this laptop with Win10 installed. All other functions of the touchpad work correctly. Reinstall the HID Event Filter Driver and the Touchpad Driver. I have had a total of around 40 hours of time wasted on software fixes and ineffective repairs. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. It's a joke that this is still an issue. It may already be installed on your laptop, if not then you can download it. 58. Hello all, I've recently noticed a lot of Dell 3100 Touch (not 2-in-1) touchpads failing (just yesterday about 6 of 15 units). Feb 15, 2021 · My DELL - Inspiron 15 5593 touchpad clicks (both left and right) have both decided to stop working. They report the following symptoms: · The touchpad works erratically. After this did not work, they replaced the entire trackpad and motherboard assembly. I updated all the drivers and everything. Shameful. This all started happening after some recent updates. Sometimes when i moving cursor with touchpad it "freezes" and don't move under my fingers. According to the laptop's driver page, it does not require any drivers as it uses microsoft precision drivers. I have a Dell Inspiron 15 3511. It may work for a day or 15 minutes. Erratic operation or Ghost touch with the Touchpad. · The touchpad operates when you are not using it. Small chance the ribbon cable came loose as well. uname -sr Linux 5. So I own my 7566 for 2 years, and the Left/right click button on my touchpad is not working properly, I have to click multiple times for my click to be registered, but the tap to click works just fine. There's no "unknown device", looks like that touchpad simply wasn't there. Just make sure it doesn't have a Dell touchpad. If not a precision touchpad then go to the touchpad's custom driver's application and hunt down the settings to enable two fingers to scroll and cursor speed settings. Drivers from Dell don't work for some reason, say they're incompatible. 20. I searched online and found out it happens when there is no Earthing and yes Earth wire was apparently not connected so I got it fixed from the electrician but it still not fixed. Touchpad would not respond if I was connected to a charger, especially USB-C PD chargers and docks Touchpad would not respond if I was touching any other metal part of the laptop Touchpad would not respond if I wasn't touching any other metal part of the laptop Touchpad sometimes just stopped working until I disabled/re-enabled it Hello. the keyboard itself will work, but for some odd reason the touchpad wont work. Interestingly enough though, when I exited the BIOS and restarted my laptop, the touchpad was working again. I tried disabling and re enabling the touchscreen, uninstalling and reinstalling the drivers in device manager, downloading the latest bios and drivers directly from Dell's website, reconnecting the LVDS cable, hell I even bought a new/used lcd assembly I just bought a new laptop legion pro 5 without any OS pre-installed, and surprised that touchpad not working during windows installation. I'm waiting on our Dell rep to tell me if it's a known problem, but I was curious if anyone has had a similar issue or might have a fix. I turned up my touchpad sensitivity and it helped a little but not much. My touchpad doesn't left click, it's no software or battery related issue. I have spent many hours with Microsoft support and Dell support updating drivers and troubleshooting. When I'm Hi guys and gals, I'm in need of some help. com driver update, also tried "driver restore" in Dell Command Update app, made sure Intel IO driver is installed Dell touchpads are ridiculously bad. 6373, Radeon RX Vega M 25. Coins. If you've had it for <1 year it likely still has warranty. Suddenly, the touchpad just stopped working. It allows you to do some hardware testing and more importantly update the drivers. I purchased a new m15 r4 and received it last week. Edit: just in case someone with the same issue sees this, Dell stated to us they're aware of it and they're working on a firmware fix. I have upgraded my xps 15 9560 to Windows 10 2004 and touchpad finished working according to my settings. The problem seem to be effecting Win11 machines which makes me think that these could be driver related as there are no other touchpad settings but the one in Windows 11. For me, it was easy: I'm not sure I'm going to do a good job of explaining this, but whenever I don't actively use my touchpad for more than maybe 5 minutes it goes "stiff" and stops being able to be pushed in. Then one night at about 4 am, MS did a forced Windows 11 install. I found a post with a similar issue in the Dell forums for a 9575 device. When the Touchpad is not working, under Settings | Bluetooth and devices, the Touchpad does not show up. I bought a second hand Dell 7275 2-in-1 tablet/laptop and noticed the touchscreen is not working. And I don't have a mouse connected right now Check out Dell Support Assist. Hey guys, I'm running the latest version of Windows on my Dell XPS 13 9360 (laptop) and all of a sudden a couple weeks ago, the keyboard stopped working. Or check it out in the app stores TOPICS Touchpad not working Dell Vostro 3520 . Here's the weird bit: If my mouse is plugged in, I can go to the touchpad settings, see that it's set to "On", and if I turn on the "Keep Touchpad Turned On While Mouse Is Plugged In" option, the touchpad works! It would cause the touch screen to not work. Device manager shows hid-compliant touchpad and hid-compliant mouse. I have no idea if this is a hardware issue or not, but I noticed this issue has only occurred after the most recent Windows update. etc. The touchpad is totally unresponsive, updating the tablet hasn't helped. Looking on the General tab, it indicates "This device cannot start (Code 10). So, if you have a XPS 9550 (I bought mine yesterday if this means anything) and are having Microsoft Precision Pad issues, try this out below. This time my jack and my track pad stopped working about a month ago and even though the jack function came back to life by itself a week later, the touchpad still doesnt work. I updated windows and my drivers since I hadn't used this computer in years. In bios touchpad seems to be working fine. I'd either pop the hood on that (if you are comfortable / competent to do it) or take it in and have it looked at. Touch screen, keyboard, and wireless mouse work fine. Hey so I just turned in my legion go and noticed that cursor for mouse on touchpad not working went into setting to see if it was turn off and it was… I had tried mostly all the troubleshooting steps mentioned by you but it did not get fixed then I came across a reddit post with the same problem and mentioned the loose wire , so I immediately opened the laptop and fixed that and till date there is not a single problem in the touchpad. If I just touched and moved immediately, it didn't work. Here's an image to help explain what I'm talking about: So I just received my XPS 17, and so far almost everything seems pretty good. A few months ago, one day in the morning my xps decided that the touchpad would not be working today on startup. Official Subreddit for Everspace 1 and 2. Using the factory Dell Partition / Image on the SSD, I reset / reinstalled Windows 11 Pro & so far the touchpad has been 100% *PERFECT*!!! I didn't even have to install any updates; as soon as the windows restore finished, it was working perfectly well "out of the box" so to speak, with everything set to defaults, and whatever patch I have tried to reset the touch pad, but having intermittent issues with the touchpad not working, then suddenly selecting all texts. His preferred inputs are the touchpad/keyboard so this has been a little frustrating. We've had the laptop for less than a month, the touchpad was working fine & then suddenly wasn't. It's not fit for purpose. I don't know if this is related but this morning some updates downloaded and installed. The problem is that the settings for the touchpad didn't show anywhere. go into settings >search touchpad> touchpad settings, and you should get an option about 3 down that says touchpad feedback. I have to use a traditional mouse plugged into the USB, but even that can be buggy. . Before you run them though, you must ensure that the file isn't blocked by Windows. I can only run a Linux distro, but that doesn't solve the problem. Any ideas what may be causing this? Hi, I got mine a month ago and same issue here, touchpad not working at all in windows 10 which came preinstalled. will move for a few seconds, then freeze for a few seconds). It’s like it’s sunken down and stuck there. I've been having an issue lately where my laptop (Dell XPS 15/9560) decides to disable two-finger touchpad scroll, at seemingly random times. Open up/power on the device. It doesn't track/move and only the physical left click works. On this system, if we search for touchpad in cortana search and click on touchpad settings, there is no option to enable two-finger scroll. Hi, is this normal? I just got my XPS 15 7590 yesterday and I noticed that the touchpad is a bit deeper on the left bottom…. Overall I found it a pretty decent and strong device albeit being almost 10 years old!). There are at least a dozen other causes though, so don't expect me to guarantee that it will work. Occasionally the touchpad will work in BIOS or something but usually not. The one issue I have has to do with the trackpad, but I don't think it's the normal problem everyone seems to have. Anyways, the trackpad still doesn’t work and it doesn’t even show up in the settings. But in the past couple of years, I have had to keep swapping out my Dell laptop - 6 times now! Every one of them has had a touchpad that didn't work. Try to see whether you can reinstall the touchpad driver and reboot the machine. 10 votes, 21 comments. Just claim warranty, as I suggested in my first comment. " I did try running troubleshooter I did try updating the driver I decided it's best not to experiment anymore and just ask for help Came home, grabbed my 7320 detachable and opened it up only to find the touchpad not working. I'm not sure which of the six 0s should be a 1 to enable it. Apparently the culprit is a thin layer of oxidation which build up over time and makes the contact weaker and weaker causing the issue. I have tried everything to fix it but it still bugs. This touchpad problem usually occurs after weeks or even months of use and is very widespread (>1000 reports if you add up all comments on Dell website + Reddit + Amazon for a laptop that is not very well known), return the Inspiron 16 Plus if you still can. I have tried turning it on and off in the options and changing the sensitivity settings but had no joy and help would be gratefully appreciated May 5, 2024 · We have 2 models here. - touchpad not responsive at all-cursor not visible unless I activate the touchscreen touchpad -tried USB mouse - nope, not found-tried to open thumbdrive, not listed as a drive -tried to open SD card, not listed It's just a dell QC issue. For Linux users you'll need a dual boot to upgrade AFAIK. Hi, so basically, I was following Dortania's OpenCore guide, (Installing macOS Big Sur), and I can boot into the recovery page and everything's working (Including the I2C-HID touchscreen), however, the I2C-HID touchpad/trackpad is not working, I tried following Fixing Trackpad Manually - Dortania OpenCore but no luck, and when I came to do the The touchpad has always been hit or miss, with skipping, extra touches eg, I use 2 fingers to scroll and it registers it as 3, right click by pressing down on the touchpad doesn't really work etc. P4000 doesn't matter, but that touchpad is a real annoyance. But finding out the the touchpad is UNUSABLE while using it on a long plane ride was not a great experience. The HID-compliant mouse is installed any time I restart windows, but seems to not affect the trackpad when uninstalled. I also tried to find the touchpad in my device manager but I cannot find it for some reason? Get the Reddit app Scan this QR code to download the app now. I'm gonna list everything I've tried and everything I know below It wasn't working before I updated Windows and all drivers, and updating everything didn't fix it either. Because it was an Ultrabook, I couldn't accept the issue and had to return it. 8. As I mostly use my touchpad, I suspect it was the culprit. View community ranking In the Top 5% of largest communities on Reddit. Its been driving me crazy, and nothing online solved my issue- I've seen lots of Inspiron/Dell users with similar problems. In the BIOS the left click is working properly (can't test right click there) so I guess it is some Software thing. A few months ago after an update, my touchpad started reacting very slowly and then stopped working altogether. I thought the bios needed an update, so I updated it, but the same problem. 0-44-generic cat /proc/bus/input/devices Recently started having issues with the touchpad. I updated all drivers and firmware but it didn't help. I was using a Razer wireless mouse and after I unplugged it, the touchpad stopped working. During the installation, the touchpad was not responding and so I continued installing using the keyboard. Yesterday, the touchpad on my Dell Inspiron 14 stopped working. Once I unplug the mouse, the cursor disappears. Hey, I own a MSI GF63 Laptop and my laptop's touchpad won't work properly while its plugged in, it feels like mouse smoothing setting is turned on. Rules: #1 No racism. Troubleshooting: Formatted and reinstalled Windows 10 from Microsoft ISO. Is there a chance this is a hardware problem and not a Windows bug, considering the touchpad still works as a "PS/2 mouse"? Dell Support Experience. The touchpad does still respond when you tap it, but when you click it, it gets stuck. We also love DIY boards; 3D printed, hand wired, whatever you have, we love the creativity of the community and the wonderful and amazing projects that are created every day. Hello all, I have a Dell 7490 laptop. If you still can't figure it out it could very well be a faulty touchpad - sometimes you just get duds. 0 or issues reported in Dell SupportAssist. Dell replaced the trackpad. I tried installing the drivers from Dell's website but no luck so far. Hello, my dell laptops touchpad currently isn’t working. It uses a haptic feedback motor to make you think it is clicking. Due to the strange behavior of the left click not doing the double click I assume this is a software rather than a hardware issue. I started working with DELL engineering. I generally have to restart my computer at least once a day in order to get my touchpad working again which is super annoying. They shouldn't be getting away with it still. Open "dell touchpad. It works perfectly fine with an external mouse. I couldn’t even see the clicker icon. This issue has recurred for years on multiple Dell laptops. I looked in Xorg. G15 5515 touchpad lag but not all the time : Dell (reddit. I've verified without imaging gestures are working; however, I don't see any missing drivers under device management on the imaged laptops. When it was working, there was a "precision touchpad" in Windows settings, but not anymore. Update: I have been in contact with Dell support and rebooted into the BIOS to see if the issue occurs there. If Touchpad Settings isn’t the first item on the list, you will need to highlight this item with the arrow keys before you can press Enter on it. It can randomly stop working causing me to have to restart; sometimes it works, but gestures like scrolling with two fingers doesn't work (something that's manageable but obviously quite irritating). Hello, I have owned my Dell XPS for about 2 years now, but about 4 months ago I started having some issues with my touchpad. It is on in the settings, and it has 'leave touchpad on with a mouse plugged in' enabled. "The drivers for this device are not installed. I have tried all the basic things from updating driver (there's no update), diagnosing bios, and many other things. drivers are current) so decided to just restart the unit. My laptop's touchpad suddenly stopped working after a windows update. And then I was showing the person in dell how the touchpad is moving randomly. Hello guys, I have the ROG Flow X13 GV301QE and the touchpad was working fine a week-ish ago, but now won't work at all. I have a Dell Inspiron 7573 2 in 1 and when for some reason when I woke my computer up from sleep mode, the precision touchpad does not work as a precision touchpad? I tried restarting my computer many times but to no avail. Solve the problem, win a ham After any Win 10 restart, the Dell Touchpad is disabled; I must find and connected a USB mouse, run Dell Touchpad utility, and set Touchpad On. Same problem after updates complete. It will work just fine while scrolling through web pages and at unexpected times, disable itself until I refresh the page. I tried installing a driver for it but issue remains. Note: The shortcuts I use are for Acer Nitro 5 and could be different for each model. e. Reseating*, not resetting. Still waiting on some type of resolution. I could not move it or click anything. However, since the last day or so, the left and right-click became completely unresponsive, only taps are working fine and I can move the arrow across the screen, but I can't click on anything. No multi-touch gestures work i. It’s a Dell XPS 15 9570. The laptop didn't drop and I have not spilled anything on it. Hi. But the buttons on top of the touchbar are not The touchpad just randomly stopped working out of nowhere, only had the laptop 2 months and everything else is fine. It's not you. I tried reinstalling touchpad drivers, tried reinstalling windows and also tried updating firmware. The touchpad is not working, even in the bios, and it stops you from installing Windows OS. I looked in the Windows touchpad settings and everything is fine there (all boxes checked). Can someone out there say with a straight face "My dell xps 13 plus touchpad works 100% of the time". I've got to mention that I've used the laptop almost always on my legs and rarely on flat surfaces like a desk or something similarly. If that doesn’t work, then the laptop is only 6 months old and should be under warranty with Dell, so attempt to warranty it. And Dell doesn't care about customer service. Budget does not always mean "cheap", it means working within a reasonable price range but still using quality items, or the best available within that range. Hi, I recently installed a new SSD to a Dell Inspiron 1470 (Windows 7) and the trackpad suddenly doesn't work or even recognized. When it stops working and I try to troubleshoot it, it recognises the movement but the cursor doesnt move, and when the touch pad stops working, I can still use the buttons. Scrolling you're actually used to seeing on a laptop. Touchpad not working . Share Add a Comment Till day before yesterday the gestures were working and now suddenly they seem to have disappeared from my laptop. Same with drivers for Quadro P4000. Insist until they replace the part/computer. Close the lid to power the device down (do not use the power button). Developed by Rockfish Games, made of the team members formerly known for the Galaxy on Fire games (1, 2 + DLC, and Alliances). My XPS 15 9575's touchpad is not working. I was hoping this would be a glorious upgrade without issues. I am stuck on the basic MS mouse driver from 2006. I had to keep my finger still long enough on the surface, like 2-3 seconds before moving to make it work. com) (Was deleted, dont know why?) Solved: Dell XPS 15 trackpad lag - Dell Community (Claims GeForce Experience caused the issue, doesn't work for me though) Re: Dell G15 (5515) Ryzen Edition touchpad issues - Dell Community (Explained the same issue, no solution, I have asked for comments) Do NOT ask for help here. Took several minutes to restart and when it rebooted, it booties into bios with. Went through some basic stuff (settings, touchpad. I just recently got a dell 5285 with the travel keyboard, and everything runs very smoothly except for the touchpad. " Turn off the touch guard. Anyone know a fix for this? It's a hell using a laptop without the scrolling gestures. I also tried several sollutions with generic drivers and all and ended up disabling the I2C driver and force installing the synaptics driver over the PS2 device in device manager. In windows safe mode clicks do not work at all. It was randomly clicking while I was typing on the keyboard Then out of nowhere the touchpad stopped moving but was only clicking A few weeks ago it stopped working completely Solutions I have tried: It's a dell latitude 5430. I have to connect a mouse for the cursor to appear and if I disconnect the mouse, the cursor disappears again. Not that it does not register my input, it does not register the touchpad at all. They don't want to recognize there's a hardware issue Don't loose hope. First, on my laptop, Win-Q, Touchpad Settings does not present option to set Touchpad On. chrultrabook. Windows 10 Version 10. Now the touchpad does not work, (either plugged in or on battery power) and the keyboard lights will not light. Use the new forum. Troubleshooting If its a precision touchpad go to PC Settings > Devices > Touchpad > Scroll and zoom > check "Drag two fingers to scroll" and (if needed) "Pinch to zoom". Sometimes I can use my Inspiron 16 Plus for hours before the issue occurs, so not sure what it will prove if it works in the BIOS (the BIOS only enables very basic touchpad functionality). At first things were great yet after using it for several months I noticed the touchpad was acting up. I don't know why, maybe a weird update happened. The place to search for projectors, ask for Buying Help or Setup Help, News about upcoming releases, and technological advancements. Press Tab to get to the Search results and press Enter on the item for Touchpad Settings. I would have to shut down completely then powerup for the touchpad to work Jun 9, 2017 · I have a Dell Inspiron 7559 Signature Edition laptop which I've owned for almost an year now. 04 The touchpad is working fine on windows but it's not responding on ubuntu, it's been 3 months now and I am still unable to solve this issue please help me to resolve this issue. The touchpad was still unresponsive in the BIOS. When the installation was completed, I realized that the touchpad wasn’t working in Windows at all so then I restarted, entered the BIOS and realized that the touchpad wasn’t working there either. Proved that that the touchPad does not work in the BIOS when it stops working. It just feels like it's pushed down and can't come up, only the touch sensor and the right click work. My suggestion is throw the computer in the trash and buy absolutely anything else on the market you can possibly find. Obviously the battery is not the issue. Can i get some help regarding the same? So I'm having weird touchpad issues on my new Dell Latitude 5420 laptop. Non of these worked. Turns out windows installed a generic driver. After a restart it started working again, but all the gestures etc, did not work anymore. The only quick fix was to update the bios by installing the download from the website. I think your wire has some problem or your touchpad is faulty. Dell Inspiron 15 Touchpad not working. Sometimes when I power on my computer, the touchpad cursor will move extra slow and features like two fingers to right click, two fingers to scroll, and pinching to zoom do not work. Ive tried looking for drivers, but cant find any. 0. It worked fine. it was working this morning and I restarted, uninstalled my mouse and touch pad, and reset it as well. The HID-compliant touchpad under the HID section is the one which if disabled, stops the trackpad from working. The cursor simply disappeared from my screen and became completely irresponsive, and I could not click nor interact with anything. You might have a battery cell starting to swell underneath the touchpad, which will make it act funny. Dell Touchpad multi-scroll (two finger) not in windows 10 We got a user a new Dell Latitude 5420. At work, we have a Dell laptop that has overheating and USB issues and its been months since we first contacted support. log, but there were no errors/warnings. For some reason, my touchpad stopped working today while I was using it and has not been responsive since. Hia, I need help. I've also tried updating, recovery and nothing has helped. Laptop is custom-built; touchpad is Synaptics 1222 ACPI; Operating system is Windows 11 Was working fine before on Windows 11 PLEASE NOTE: the majority of my "touchpad" settings in "Bluetooth and other devices" are missing; there is nothing, except for touchpad sensitivity, that I can reset using the regular GUI. I can select options using my keyboard. The touchpad issues came back after about a month. (Not sure if its just a coincidence, I just wanted my laptop to be windows 11). I noticed twice recently that after a power wash the touchpad quit working. no cursor ever shows and no clicks are registered. It worked when I bought it and hasn't suffered any damage or wear-and-tear. I've found workarounds to most of this, I only use gestures for my scrolling, right click, switching between apps etc. Also, in Device Manager | Human Interface Devices there is an entry for I2C HID Device with a Yellow triangle caution symbol/exclamation point icon beside it. When I first got the laptop 6 days ago it worked perfectly fine. I won't search for the video, but some motors under the touchpad make you think you are clicking. 17763 Build 17763, BIOS 1. Now THIS is Precision. I tried every semi-related driver I could find, including hammering them in with DISM++. the touchpad still works when you move the cursor but the clicks aren't responding. Send them a video of you showing it doesn't work if you think that might help. My touchpad doesn't work and the cursor is stuck in the top left corner. I have gotten them to work together before but after I restart windows it goes right back to being broken. All Dell/Windows updates are installed. Machine -- Dell latitude 3400 When I booted up my laptop and started the X server, I discovered that my touchpad did not work. I can’t find anything in settings or control panel to help. I had 3 replacement units on my Dell XPS laptop. I went into device manager and there was nothing that said Touchpad? Any clue where it would be? Touchpad gestures on my XPS 15 9500 recently stopped working. New dell inspiron touchpad problem hello, i recently bought the new dell inspiron 16 plus and am very satisfied with this laptop. The touchpad doesn't move on the XPS 13 Plus. so then he was using my wireless mouse to update drivers from dell site and then he restarted. 100. I took apart the laptop and check to see if the touchpad connector was loose, but it wasn't. So I don't think it's an update/driver causing it Edit: Solved; I uninstalled the touchpad and reinstalled it, and it was fixed, but I had already done that and it didn’t work 🤷♀️ comments sorted by Best Top New Controversial Q&A Add a Comment When the laptop powers up, the backlight on the keyboard will right up and then as soon as the Dell logo comes on, it will power off. 0 10/10/2018, HD Graphics 630 25. Hi there! My 2019 XPS 15 (7950?) will have this weird trackpad issue after it resumes from being asleep, the trackpad won't recognize a single finger for mouse movement, and requires me to use the depressed (clicked) setting of the trackpad to move the cursor at all. Right click on the file you just downloaded, go to Properties, then hit Unblock from the bottom right as it may be blocked since it was downloaded from the internet, if you don't do this before you run the file, then it may not install correctly. Its not completely broken with means most existing solutions don't seem to apply. Chromebook 3110 and 3110 2-in-1 laptop owners may report issues with using their touchpad. I downloaded some really old drivers for the touchpad, Which definitely seemed to work the problem is they don't work consistently. This seemed to start after I had unplugged the mouse I was using from it. Symptoms: Keyboard and touchpad are 100% unresponsive in Windows 10 after applying all available Dell updates (via Command Update) and Windows Updates. YES!!! A SOLUTION/ACTUAL WORKING FIX! XPS Laptop's - Touchpad / Touch pad / Mouse issue. A long time ago, I never had this problem. So I don't know why or how but the touchpad left and right key presses don't register anymore (on the bottom half of the touchpad). 2 days ago at night all of a sudden the right side of the trackpad was making a higher pitched clicking sound so I shut it off and went to bed. Since the last Win update (Running Win10Pro):-on power-on, message "Alert! The AC power adapter type and wattage cannot be determined. My few month-old Dell Inspiron 5405 had a problem where the cursor freezes, lags, and stutters for a few seconds. Gently sanding the contact area of the steel pin and the copper pad with a fine grit sandpaper should also work, but be careful not to bend the pins too much they may not return to their places! So I found this after doing a lot of stuff which I do not recommend. This happens every 15-30 minutes of continuous usage. If the trackpad doesn't work, perform steps 6 & 7 twice. It doesn't allow to use a hard click, double click with 2 fingers and so on. I've updated all the software and drivers through Dell's auto-update and Support Assist and done all the Windows updates. Once powered back up, the trackpad should work again, but the keyboard won't. According to the Dell support website , it says the AlpsDellTouchpad driver is not compatible with Windows 11. From what I can guess (no experience with synaptics), I think "Synaptics Tap Action (324): 0, 0, 0, 0, 0, 0, 0" is the line you're looking to modify. Restart is not helping. Occasionally I could get the touchpad to work by booting from F2 (setup utility) but it was never permanent beyond that boot. Hello, so I've bought a Dell laptop from Altex, it runned smooth for 4 months but today, the touchpad stopped working properly, as in it is working only when the laptop is tilted backwards like 30 degrees. GE 76 Raider: Just upgraded to Windows 11, and my touchpad no longer works. But things actually became worse every time I updated windows. The solution is as following; Go to the control panel. Keyboard and touchpad tested working fine booting from USB or in the BIOS. It looks like "xinput set-prop "SynPS/2 Synaptics TouchPad" "Synaptics Tap Action" 1" might work. Touch pad not working properly for some reason, my touchpad only works with two fingers and only scrolls with three fingers. I have been experiencing issues with my new dell XPS 13 Plus. The actual touchpad still moves the mouse just the left and right buttons below it no longer work. I might install Ubuntu to see if it's a driver issue or hardware issue. There are no available updates in DCU v 4. I bought an inspiron 13 5510 last year and it had the same issue: Touchpad would work fine and then appear to either freeze or go haywire. Laptops work fine with a wired mouse. As of two days ago, the touchpad stopped clicking. Both the trackpad and keyboard should work now. After updating the touchpad firmware on my XPS 15 9510, it's working flawlessly on Linux as well up to now. Type Touchpad and press Enter. Simply disabling and enabling the I2C HID Device in Device Manager fixed it every time, which led me to believe it was software related. (No 'Precision' multitouch gestures) I've tried the obvious: dell. When I updated it the "touchpad settings" tab on settings completely got removed. And if a bad connection is the problem, yes it can fix it. While a lot of videos will show you how to fix this issue on an hp or lenovo laptop, it does not give even the faintest idea on how to solve it on a dell laptop. The touchpad on my laptop is not working, whenever im going to use my laptop I need to use a mouse I tried restarting the laptop nothing works sometimes it fixes the issue but temporarily please give me some solutions to fix this issue. So my X17 just came in, but I haven't been able to use the touchpad since. Does anyone has a solution or should contact dell directly since I still have a warranty? Make sure your touchpad is enabled by using the shortcut Fn + F7 (It could be different depending on your notebook model so make sure you google it). Starting last year, my headphone jack would stop working (usually after an update) and get fixed with another update. Is there any way to make the touchpad work with the Keyboard? Easier Fix - Contact Dell for a replacement. If you are able to find Touchpad settings in Bluetooth & Devices, try disabling and re-enabling it. It's great when it's working, but then without warning it will become stuttery (i. 15002. So I don't really know when this started, but it can not be for longer than 2-3 days. Any of the "fixes" on Dell/ChromeOS website don't work. My last laptop was an XPS 13 and it was awesome. Seems related to USB-C - In all cases I've it seems something is connected to usbC unplugging and rebooting seems to being the TouchPad back for a little while. I can boot into macOS, and it takes me to the macOS recovery page. Upon starting it, the trackpad wasn’t working. You should land on a toggle switch to turn the touchpad on or off. I could unfreeze it with the task manager. Sometimes it won't even boot up being stuck in windows loading spinning circle screen, so I have to force shutdown and try to start it again. I have a very tricky problem I am hoping for some help in solving. They've had years upon years of development time creating newer, better mousepads, but ultimately they all fail eventually, and go on the fritz. I have dropped it a while ago, probably over a year ago. (Code 28) There are no compatible drivers for this device. Scrolling in Chrome mirrors that of Edge. The touchpad works in the onboard diagnostics menu but not in the BIOS menu or once I log into windows. Hello, I own a Dell Latitude 7480 and I have a massive issue. Whenever I used the keyboard with the touchpad, the Cursor just stops moving. I do see the imaged laptops are missing the HID-Compliant mouse in device manager as well as some other devices under Human Interface Devices. A restart will not fix. There's a serious defect with the Dell Inspiron 7610 trackpad. I'm unfortunately not really sure what else you could try other than that on a software level. The haptic feedback from the trackpad is malfunctioning. It does not let me two fingers scroll, and when I use the touchpad to manually drag down the scroll bar, it’ll randomly keep the bar pressed so my browser goes wild. I still have an E6320 (with i5) lying around and always found the touchpad a bit sluggish to work with but freezing should not be happening. Also, I've tried in Windows 10, Windows 11 and even Linux - same issue on all three. I created a power shell script to run to disable the device and re-enable it. it is totally missing in the settings and the device manager. Our other models work extremely well, just the 5400s seem to have this issue. Touchpad does not show up in Device Manager and the diagnostics tool doesn't show anything. The only one that has the issue is the one's with the collaboration touchpad. It's Dell. At the start the touchpad was acting up but it was still manageable. Ask for help on the forum: https://forum. If that does not work, you must reinstall your operating system. Dell support is crap. qrsc mgq elswcpg bts zkzv gljw aszxs lfpixn dfyjzm ygxpgyl kdzx kosef jlp smcolu dyk